Say hello to freedom

Say goodbye to
laundry
dog walking
dry cleaning
packages
shoe repair
ski tuning
trash
recycling

AliceHome is a service that helps you save time and live the lifestyle you truly want. Our home managers support you both in and outside the home, coordinating services and completing them past the front door. Imagine coming back to a clean home, dry cleaning hanging in the closet, and your kitchen stocked with groceries.

Meet your Home manager

Your home manager is a dedicated representative who assists with tasks large and small. They visit your apartment on a twice weekly schedule to coordinate services and refresh your home, learning your preferences over time to lend an ever more personal touch.

AliceHome

What's included

Two Home Visits each week:
  • Deliver packages inside your home
  • Put away groceries
  • Pickup packages for return
  • Complete requested to-dos
  • Pick up items for service or put them away after completion
One Home refresh per week:
  • Change the sheets and towels
  • Take out trash and recycling
  • Run the dishwasher
  • Light tidying (house cleaning is available as an add-on service)
Complimentary
Thanks to our exclusive partnership with The Confluence, AliceHome is a complimentary amenity for penthouse residents.
Exclusive rate
$279 / mo.

Premium Services

Our team works with carefully vetted local providers to bring you well-priced, exceptional services. We are always adding more available services, but if you don’t see what you’re looking for ask your home manager. We’re here to help.
House Cleaning
Laundry Service
Dry Cleaning
Flowers for your Home
Pet Services
Shoe Repair & Cleaning
Clothing Alterations & Repair
Clothing & Item Donation
Knife Sharpening
Unpack & Organization Services
Wax & Tune
TV & Art Mounting
Stock the Kitchen
In-Home Vet (Coming Soon)
And More

Benefits

More time & freedom
AliceHome gives you more time for the life you want, and freedom from managing the weekly to-dos. You’ll have peace of mind knowing it’s taken care of, while you spend time on the things that matter most to you.
Convenience & Safety
Nothing is more convenient than your items already put away inside your home where they belong. Not having to visit multiple locations to take care of errands, along with our strict safety protocols, helps keep you safer.
Vetted, High Quality services
We evaluate and vet our partners to ensure that your services are high quality and well priced. AliceHome is your trusted representative, working with our partners to make sure you’re getting great service.
Support Local Businesses
Local businesses, and those in the services sector, have been hit hard by recent events. Wherever possible, and with a focus on quality, we choose to work small business partners to support our local economy.

How it works

Getting started with AliceHome couldn't be easier. Just follow these simple steps and start enjoying more freedom.
Sign up and download the AliceHome app (Coming soon!). This is your virtual hub for adding services and getting status updates.
Meet your home manager at a time that’s convenient for you. They'll do an in-home walkthrough and learn your needs and preferences.
Enjoy ongoing home management to keep your home running smoothly week after week.

Frequently Asked Questions

What is a home visit and when does it happen?

A home visit is the main opportunity for your AliceHome manager to pick up items from your home, complete requests, coordinate services, and/or complete a Home Refresh. 

AliceHome managers will visit your home twice a week on your regularly scheduled service days between 9 AM and 5 PM. We do our best to keep a consistent time range (morning, afternoon, etc) and always let you know when we’re arriving and leaving.

Who is my home manager?

At AliceHome, your trust, security, and health are of the utmost importance. Our home managers are thoroughly screened, background checked, and are not part of our team unless we would be comfortable allowing them into our own homes. All of our home managers are employees of AliceHome, not contractors. The same Home Manager will perform your visits each week, becoming increasingly able to anticipate your needs and adhere to your preferences as they get to know you.

Do I need to be home when my home manager visits?

Not at all. Your home manager is your trusted assistant to take care of things on your behalf so you’re free to focus on your priorities. They will pick up a key from your building management, complete your requests, lock your door, and return the key to the building. They will only be able to access your residence for as long as they need to complete your requests.

What is a Home Refresh?

A Home Refresh is light cleaning similar to a turn-down service in a hotel. Your home manager will:

• Change your sheets and make your bed

• Change your bath and hand towels

• Take out the trash and recycling

• Wipe down kitchen surfaces

• Load or empty the dishwasher

A Home Refresh is designed to do just that -  make your home feel refreshed. If you want a full house cleaning (things like vacuuming, a more in depth cleaning etc.), your home manager can schedule one-time or recurring cleanings for you or you can schedule it via the AliceHome app.

How are you different from the concierge in my building?

Think of AliceHome as a personal assistant for your home. Our home managers work both inside your apartment and outside the building to get what you need done. We partner with the concierges, and are an extension to make sure things like packages, deliveries, or items being held are placed inside your apartment where they belong.

How do you ensure my privacy?

We believe privacy and safety are paramount and go to great lengths to ensure we deliver both. Our home managers are extensively screened, vetted, background checked, and are not part of our team unless they meet our high standards and we would feel comfortable having them in our home. We don’t sell your information or data (we would want anyone to sell ours either) and keep your information secure.

How do I pay for additional goods and services?

If we purchase something on your behalf (like dish soap) or you use an add-on service (like dry cleaning), we will charge the to your payment method on file at the end of the week.

How do you work with my building?

We have partnered with your building to offer AliceHome as a service for residents. We value the opportunity to serve and be members of the community. You will likely see us in the building, at resident events, or helping out where we can.

What if something breaks or happens in my home?

We take great care to operate with the utmost respect inside your home. Should there be an accident, AliceHome is insured for over $1 million against incidents and accidental damage.