AliceHome is a great new amenity designed to give you more time for the life you want. Think of it like a personal assistant for your home. Your dedicated Home Manager can support you both in and outside the home with one-off to-dos (like watering the plants) or add-on services (like dry cleaning, clothing alterations, and so much more). Services are completed past the front door and are checked for quality by the Home Manager. So your dry cleaning is hanging on your hangers in the closet, and house cleaning is checked to ensure it meets our cleaning standards. You can stay connected from wherever you are via our AliceHome app.
• We help give residents more time for the life they want
• We support resident’s at move-in to ensure a great experience and any necessary services like
movers, organization, TV mounting, etc.
• We provide high quality vetted local services, which are checked for quality by the Home
Manager
• Our Home Managers can provide ongoing weekly in-home support and/or help with one-off
requests
• AliceHome is a high end amenity that helps attract and retain residents
• Differentiates your property and helps you stand out from competitors
• Additional value and support for higher end residents
• Increases resident happiness
• Reduces burden on the on-site team
Residents signup for AliceHome and are paired with a dedicated Home Manager. Their Home Manager can help support them in and outside the home with one-off tasks as needed, or on a weekly basis with Home Visits and in-home support. Their Home Manager is a complimentary part of living in the building, and any add-on services a resident would like to use (like dry cleaning, house cleaning, pet services, etc) are charged to the resident directly.
At Move-In: AliceHome can reach out to residents to help make the move-in process as easily as possible. Does the resident need professional movers, unpacking and organization support, TV or art mounting. We can even be there for the cable installer so they don’t have to take time off work.
Once a resident signs up for AliceHome, we can support them with one-off requests like being there for a furniture delivery. Maybe the resident forgot to water a plant or mail back a package before leaving for a trip. They can message their Home Manager and have it taken care of while they’re away.
Residents can choose to have their Home Manager make weekly visits to deliver packages, pickup items for service (like dry cleaning), and perform what we call a “Home Refresh”.inside your apartment and outside the building to get what you need done. We partner with the concierges, and are an extension to make sure things like packages, deliveries, or items being held are placed inside your apartment.
Think of AliceHome as a personal assistant for your home. Our Home Managers work both in and outside your apartment and the building to get what you need done. We partner with the concierges to help ensure items like packages, deliveries, or items being held are received by your Home Manager and placed inside your apartment where they belong.
In addition to the services listed on the AliceHome app (like house cleaning, pet services, flowers for the home, knife sharpening, ski tuning, and more), a resident can ask their Home Manager for what they’re looking for and we will do our best to complete the request.
Your Home Manager will make visits to your apartment twice a week on set days to deliver packages inside your door, provide away-support, and complete requested todos and coordinate add-on services.
A Home Refresh is light cleaning similar to a turn-down service in a hotel. AliceHome will:
• Change your sheets and make your bed
• Change your bath and hand towels
• Take out the trash and recycling
• Wipe down kitchen surfaces
• Load or empty the dishwasher
A Home Refresh is designed to do just that - make your home feel refreshed. If you want a full house cleaning (things like vacuuming, a more in depth cleaning etc.), your home manager can schedule one-time or recurring cleanings for you or you can schedule it via the AliceHome app.
Your dedicated Home Manager, or a Service Specialist in an AliceHome polo. All our team members are thoroughly screened and background checked. Any third-party service providers like house cleaners, or furniture assemblers will be accompanied by a member of the AliceHome team, and checked out after the service is complete.
At the heart of our operations lies a strong commitment to privacy and safety. Our Home Managers undergo a rigorous screening process, including thorough background checks, to ensure they meet our standards. Rest assured, we never sell your information or data, and we prioritize the utmost security for your personal information.